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This report, "Program Costs and Staffing Benchmarks for Planning Resident Services for Families," by Gore Flynn, is a companion to "Creating Opportunities for Families with Resident Services: A Practitioner's Manual," authored by Enterprise program staff. The practitioner's manual is also available online as the Resident Services Support System in English and Spanish at www.enterprisecommunity.org/resources This report is also available online at the same location.
"Program Costs and Staffing Benchmarks" is designed to aid organizations in designing and budgeting for resident services programs for families in affordable housing. It looks at the per-unit and per-participant costs of total programs as well as specific services including service referral and crises management, on-site youth and adult education and computer centers.